Terms of service

Last updated: October 26, 2026

Welcome to Nazarya.Pk. By visiting our website, creating an account or placing an order, you agree to these Terms & Conditions. Please read them carefully. If you do not agree, please do not use our website.

In these terms, “Nazarya.Pk”, “we”, “us” and “our” mean the owner and operator of the Nazarya.Pk online store. “You” means any visitor or customer using our website.

1. About These Terms

These terms apply to all purchases and use of our website. We may update them from time to time. The version published on this page, with its “last updated” date, is the one that applies. Continued use of the website after changes means you accept the updated terms.

2. Eligibility

To place an order, you must be at least 18 years old, or be using the website with the involvement of a parent or guardian. You agree to provide accurate and complete information when ordering.

3. Products and Descriptions

We try to describe and photograph our products as accurately as possible. However:

  • Colours may look slightly different depending on your screen settings.
  • Minor variations in finish, size or packaging may occur.
  • Product images are for illustration, and actual items may differ slightly.

Our eyewear is sold as fashion and general-use products. It is not a substitute for professional eye care. Please consult a qualified optometrist for any vision concerns.

4. Pricing

  • All prices are listed in Pakistani Rupees (PKR) unless stated otherwise.
  • Prices may change at any time without notice, but the price at the time you place your order is the price you pay.
  • We may correct pricing or listing errors. If an error affects your order, we will contact you to confirm, adjust or cancel it, with a full refund of any amount paid.
  • Delivery charges, if any, are shown at checkout before you confirm your order.

5. Orders and Acceptance

Placing an order is an offer to buy. It is accepted only when we confirm it by email, WhatsApp, phone or dispatch. We may decline or cancel an order, for example because of stock unavailability, pricing errors, incomplete information or suspected fraud. If we cancel an order you have paid for, you will receive a full refund.

For verification, we may contact you by phone or WhatsApp to confirm Cash on Delivery orders before dispatch.

6. Payment

We accept the payment methods shown at checkout, which may include:

  • Cash on Delivery (COD): paid to the courier when your order arrives
  • Bank transfer: payment confirmed before dispatch

For bank transfers, please send proof of payment and your order number. Orders may not be dispatched until payment is verified. You must only use payment methods that you are authorised to use.

7. Delivery

We deliver within Pakistan only.

  • Delivery times shown are estimates, not guarantees, and may be affected by courier delays, weather, public holidays or other events beyond our control.
  • Please make sure your delivery address and phone number are correct. We are not responsible for delays or failed delivery caused by incorrect or incomplete details.
  • If a courier cannot reach you after reasonable attempts, the order may be returned to us. We may then contact you to arrange redelivery, which may involve additional delivery charges, or cancel the order.
  • Please inspect your parcel on arrival and contact us promptly if it appears damaged.

Risk of loss passes to you once the order is delivered to the address you provided.

8. Returns, Refunds and Exchanges

Returns, refunds, exchanges and cancellations are governed by our Return & Refund Policy, which forms part of these terms. In summary, you may request a return or exchange within 7 days of delivery, subject to the conditions in that policy.

9. Order Cancellation

You may request cancellation by contacting us as soon as possible. Cancellation is generally possible before dispatch. After dispatch, please follow the return process in our Return & Refund Policy.

10. Use of the Website

You agree not to:

  • Use the website for any unlawful or fraudulent purpose
  • Provide false information or impersonate another person
  • Attempt to hack, disrupt or gain unauthorised access to the website or its systems
  • Use bots, scrapers or automated tools to collect data without our permission
  • Copy, reproduce or distribute website content for commercial purposes without our written consent

We may suspend or restrict access if we believe these terms have been breached.

11. Intellectual Property

All content on this website, including the Nazarya name, logo, tagline, text, graphics, product photos, designs and layout, belongs to Nazarya.Pk or its licensors and is protected by applicable intellectual property laws. You may not use it without our prior written permission, except for personal, non-commercial use such as sharing a product link.

12. Customer Reviews and Content

If you submit reviews, photos, comments or messages, you confirm that they are your own, truthful and lawful. You grant us a non-exclusive, royalty-free right to display and use them on our website and social media for promotional purposes. We may remove content that is offensive, misleading, unlawful or infringes others’ rights.

13. Privacy and Data

We collect and use personal information (such as your name, phone number, address and order details) to process orders, arrange delivery, provide support and improve our service. We share information only with parties needed to fulfil your order, such as couriers and payment or platform providers, or where required by law. We do not sell your personal information.

Our website runs on Shopify, which processes certain data on our behalf. Please see our Privacy Policy for full details.

14. Third-Party Links and Services

Our website may link to third-party websites or use third-party services such as couriers, payment providers and social media. We are not responsible for their content, policies or practices. Your use of them is at your own risk.

15. Disclaimer of Warranties

We aim to keep the website accurate, secure and available, but we provide it on an “as is” and “as available” basis. We do not guarantee that it will be uninterrupted, error-free or free of harmful components.

16. Limitation of Liability

To the extent permitted by applicable law, Nazarya.Pk is not liable for indirect, incidental or consequential losses arising from the use of our website or products, or from delays or failures caused by events beyond our reasonable control. Our total liability for any claim relating to an order is limited to the amount you paid for that order.

Nothing in these terms excludes or limits any liability or consumer right that cannot be excluded or limited under applicable law.

17. Force Majeure

We are not responsible for failure or delay in meeting our obligations due to events beyond our reasonable control, including natural disasters, strikes, civil unrest, government restrictions, courier or internet disruptions, or supply chain issues.

18. Governing Law and Disputes

These terms are governed by the laws of Pakistan. We encourage you to contact us first so we can try to resolve any issue directly. If a dispute cannot be resolved informally, it will be subject to the jurisdiction of the courts of Karachi, Pakistan, without affecting any rights you have under applicable consumer protection laws.

19. Changes to the Website and Terms

We may modify, suspend or discontinue any part of the website, and update these terms, at any time. Changes take effect when posted on this page.

20. Severability

If any part of these terms is found to be invalid or unenforceable, the remaining parts continue to apply.

21. Contact Us

Questions about these terms? Contact us:

📧 Email: nazarya.info@gmail.com
💬 Phone / WhatsApp: +92 346 3127996

Nazarya.Pk. See the world differently.